German-speaking Customer Service Representative for an international company in Copenhagen, Denmark
At one.com we are looking for a skilled and service-minded employee for our German customer support! Are you fluent in German? Can you offer great customer support? Do you want to learn more about websites and domains? Then we definitely need you on the team!
As a Customer Service Representative at one.com, your primary job is to help and guide our customers in the use of our products and services via chat, e-mail, and phone. In this position, there are also great opportunities to take on additional responsibilities in e.g. translation, product specialization, testing, training or other areas that you find interesting and would like to develop.
We would love to hear from you if you
- Speak and write fluent German, and have a service-minded, thorough, and customer-oriented approach
- Want to provide great support for our customers, with the ability to adapt your communication to the individual customer in your interactions
- Want to expand and/or utilize your knowledge of websites, web hosting, and support
- Want to work in a fun and multicultural environment with good colleagues, flexible working hours and a great lunch scheme
About you
Preferably you have experience in providing exceptional customer service and you want to learn more about web hosting, websites and domains. However, we are looking for talent and we will provide thorough training in the first period of your employment. Most important is that you will always bring your best skills in teamwork and communication with you to work.
You will be successful in this position if you are positive, open and ready to help where it’s needed. If you are committed to both your work and the well-being of your colleagues, you are just the candidate we are looking for, and we hope to hear from you as soon as possible.
Good to know
- The position is full-time, 37.5 hours per week
- Your working hours are scheduled on a weekly schedule with 7.5 hours each day, excl. lunch
- Work at weekends will occur
- The salary will be DKK 23,000 per month
- The start date is as soon as possible!
As a full-time employee at one.com Copenhagen, you are offered
- Full pay during parental leave
- A hybrid working model with 2-3 days at home a week
- 5 extra vacation days on top of your 5 weeks of vacation
- Pension plan, health insurance, and an annual health check
- World-class lunch arrangement provided by Meyers Kitchen
- One of the best locations in Copenhagen right next to the Central Station
- A modern office environment including MuteBoxes and ergonomic furniture
- A free website with domain and hosting, where you can choose your own domain name
Apply now
Interviews will be conducted on an ongoing basis. For further questions regarding the position, you can send an email to Nikolay Christensen, Customer Service Team Lead, at nikolay.christensen@group.one. Upload your CV and application through the recruitment platform by clicking ‘Apply now’ and following the steps. Be sure to check your spam folder for emails from us via Recruitio. For your personal data protection, please refrain from sending your CV and application as an email.
Become a part of group.one
Since its establishment in 2002, one.com has been in constant development and is today part of group.one, which is one of the leading group companies in Europe in the administration and sale of domains, web hotels, marketing services and SaaS solutions (incl. email, SEO and website tooling). We have an international environment with a high level of flexibility and growing ambitions. We are proud to present our key numbers of business:
- More than 2,000,000 great customers in 149 countries
- With more than 3,000,000 registered domains to their name
- 1300 incredible people have chosen us as their employer
- And the diversity stretches to more than 50 different nationalities
- Remote, hybrid, or in-office, they carry us from more than 12 countries
- And lastly, we are connecting 12 major brands well-established in the European market to lead us towards becoming number one - your European Champion
Diversity, Equity, and Inclusion
At group.one we are intentional about diversity, equity and creating an inclusive climate. We work not only across continents and countries, but also across gender expressions, generations, cultures, sexual orientations, religions, and perspectives.
Therefore, group.one is an equal opportunity workplace committed to equal employment opportunity regardless of race, colour, ancestry, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity/expression. Our commitment to diversity, equity, and inclusion is a fundamental part of our culture, and we believe that by embracing the unique qualities of each person, we enrich our collective experience and drive positive change.
